4.2 Specifying and procuring your customer or prospect database

Making the business case; The project management team; Description of current business system; Initial research into future requirements; Confidentiality agreement; Pre-tender document and ITT; Documentation; Providing a response template; The ITT – Chapters 1 to 4; Reviewing the document; Issuing documents to prospective suppliers; Assessing supplier responses to the ITT; Selecting a supplier (IDM Marketing Guide, 22 pages)

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