IDM training—your route to marketing success

IDM marketing training courses (spring/summer 2009 catalogue)

IDM training courses for marketers cover topics as diverse as direct marketing campaign planning, data protection and best practice search engine marketing. The programme has been created to include training solutions for every direct, data and digital marketer across all management levels.

Filter the training course list by level or subject:


Absolute Essentials of Direct and Digital Marketing

This training course teaches you how to combine the best of direct marketing and digital marketing in just one day. Learn how to produce leading integrated marketing campaigns that combine the best of offline and digital media. Stacked with tips and hints on producing cost effective campaigns that get results! (Foundation level)

22 Oct 2009
The IDM,Teddington

Advanced Search Engine Optimisation workshop

How to apply the latest SEO techniques that will maximise your website's search rankings. (Advanced level)

17 Nov 2009
The IDM,Teddington

Affiliate Marketing

This one-day Affiliate Marketing training course will give you the knowledge and practical skills to create effective affiliate marketing programmes. The course covers all the key tools, techniques and best practices, backed by the latest industry case studies. (Intermediate level)

06 Jul 2009
The IDM,Teddington
05 Oct 2009
TBC,Central London

Best Practice Customer Acquisition

During this one-day training course on best practice customer acquisition, you will learn how to acquire new customers, create integrated marketing plans and develop proposition and creative strategies. (Intermediate level)

12 Nov 2009
The IDM,Teddington

Best Practice Search Engine Marketing

This two-day training course on best practice search engine marketing will teach you how to increase the quantity and quality of visitors to your website via search engine optimisation and paid for search (PPC), and equip you with the knowledge to improve the performance of your website. (Intermediate level)

03 - 04 Aug 2009
The IDM,Teddington
20 - 21 Oct 2009
The IDM,Teddington
More dates »

Briefing and Evaluating Creative Work

During this two-day training course on briefing and evaluating creative work delegates will discover how to ensure they get great creative work every time. It includes getting the brief right, why propositions are crucial, how to evaluate creative work and the principles of successful creativity. (Intermediate level)

24 - 25 Nov 2009
The Old Laundry,Central London

Complete Digital Marketing

This digital marketing training course teaches you how to plan, manage and execute successful digital marketing campaigns. Over three days you will learn how to work with digital data and take advantage of e-marketing tools such as search engines, banner ads, emails and SMS. (Foundation level)

15 - 17 Jul 2009
The IDM,Teddington
21 - 23 Sep 2009
The IDM,Teddington
More dates »

Complete Direct Marketing

This complete direct marketing training course provides a comprehensive foundation in every facet of direct marketing. Over three days, you will build the knowledge and skills needed to effectively plan, budget, brief, evaluate, measure and manage direct marketing campaigns. (Foundation level)

13 - 15 Jul 2009
The IDM,Teddington
20 - 22 Oct 2009
The IDM,Teddington

Customer Insight - The Complete A-Z One-Day workshop

What do your customers want? Why do they buy and how do they choose? When you know how to get the answers to these and other vital questions, you have the insight and ability to achieve greater results for your marketing pound. (Intermediate level)

08 Jul 2009
The IDM,Teddington
10 Dec 2009
The IDM,Teddington

Customer Retention for Profit

The credit crunch has forced many organisations to evaluate retention and development strategies with a view to maximising the lifetime value of customers. This two-day Customer Retention for Profit course will teach you how to achieve a better return on your retention spend in the face of restricted budgets and negative market conditions. (Intermediate level)

23 - 24 Nov 2009
The IDM,Teddington

Data Protection workshop for Direct and Digital Marketers

The essential guide to the Data Protection Act 1998 and the Electronic communications Regulations 2003 for direct and digital marketers. (Intermediate level)

21 Sep 2009
The IDM,Teddington
05 Nov 2009
The IDM,Teddington

Developing Strong Marketing Propositions

In this one-day training course on developing strong marketing propositions you will discover how to create more engaging and relevant marketing propositions that catch the attention of your customers. (Intermediate level)

19 Oct 2009
The IDM,Teddington

Developing your Digital Marketing Strategy

How to develop, and refine, your digital marketing strategies to compete and win online! (Intermediate level)

11 Nov 2009
The IDM,Teddington
10 Mar 2010
The IDM,Teddington

Direct Marketing for Newcomers

New to direct marketing? Attend this one-day training course on direct marketing to get a thorough overview of how the industry works, who the key players are and where you can go for essential information. (Foundation level)

01 Oct 2009
The IDM,Teddington

Effective B2B Email Marketing

This essential training course on effective business-to-business email marketing is for anyone working in a B2B environment. Find out how to build an email database, rent data, get the creative right, create and build a customer relationship and manage your results. (Advanced level)

06 Oct 2009
The IDM,Teddington
16 Nov 2009
The IDM,Teddington

Effective Email Marketing: Beyond the Basics

Gain the tools and techniques to get the most out of your email marketing campaigns, in this intensive two-day training course. Key areas covered include acquiring new customers, profile data, beating filters, creative guidelines and campaign management. (Advanced level)

28 - 29 Sep 2009
The IDM,Teddington
18 - 19 Nov 2009
The IDM,Teddington

Effective Negotiation Skills

Learn how to negotiate effectively to achieve a win-win result. This one-day training course on effective negotiation skills covers the seven steps needed for a successful negotiation strategy. (Foundation level)

25 Sep 2009
The IDM,Teddington
01 Dec 2009
The IDM,Teddington

Effective Presentation Skills

This one-day training course on effective presentation skills will teach you how to apply a range of techniques to help you become a great presenter. It will show you how to control your nerves, maintain the flow of the presentation and keep your audience’s attention. (Foundation level)

07 Oct 2009
The IDM,Teddington

Essentials of B2B Marketing

This one-day training course on B2B marketing provides a complete A-Z guide to creating B2B marketing campaigns that deliver great results. (Foundation level)

19 Oct 2009
The IDM,Teddington

How to Plan and Buy Print and Production

During this one-day training course on how to plan and buy print and production you will learn how to brief, schedule print, plan production, select suppliers, manage creativity and also learn about each benefit of the print process. (Intermediate level)

08 Oct 2009
The IDM,Teddington

How to Plan and Manage Campaigns

This one-day training course on how to plan and manage campaigns is designed to guide you through your campaigns to ensure they happen on time, on brief and on budget. It covers all the elements that go into planning campaigns including supplier selection, scheduling a campaign, direct marketing metrics and legal restrictions. (Intermediate level)

28 Oct 2009
The IDM,Teddington

How to Write More Powerful Direct Mail Letters

This highly practical copywriting training course reveals the secrets of how to write direct mail letters that really sell. Discover why sales letters can get results where other mediums fail, valuable tips that boost response and how to adapt your copy to suit the digital medium. (Intermediate level)

30 Sep 2009
The IDM,Teddington

Introduction to Copywriting

This one-day training course will teach you how to write and review copy that pulls response - a lively introduction to the basics of good copywriting. It’s ideal for beginners who want to learn the first principles of copywriting. (Foundation level)

29 Oct 2009
The IDM,Teddington

Making Sense of Web Analytics

This one-day training course on web analytics will teach you how to use online data to improve your campaign and website results and show you how to convert more browsers into buyers. (Advanced level)

23 Sep 2009
The IDM,Teddington
23 Sep 2009
The IDM,Teddington

Maximising Campaign Performance

This one-day training course on maximising campaign performance will show you how to use data driven marketing techniques to improve your campaign results and return on investment. This training course will teach you how to use data to drive the business forward and learn about your customers, the importance of testing and how to evaluate your results. (Intermediate level)

05 Oct 2009
The IDM,Teddington
26 Nov 2009
The IDM,Teddington

Mobile Marketing

Who do you know that doesn’t own a mobile phone? Today, wherever people go, their mobile phone goes with them. Mobile marketing is a unique, “always-on” medium that’s delivering new customers and business at an escalating rate. (Intermediate level)

07 Oct 2009
TBC,Central London

Online PR: Tools and Techniques Booster

How to manage your brand reputation and understand the online influencers. (Intermediate level)

09 Jul 2009
The IDM,Teddington
06 Oct 2009
TBC,Central London
More dates »

Pay Per Click Advertising

This one-day training course on pay per click advertising (PPC) looks at what strategies, tools and techniques are needed to achieve successful pay per click (PPC) campaigns. You will also discover how to avoid the pitfalls, use keywords and phrases, plan campaigns, create a bid management strategy and write compelling ads and landing pages. (Intermediate level)

04 Aug 2009
The IDM,Teddington
21 Oct 2009
The IDM,Teddington
More dates »

Project Management Skills

Discover how to deliver multiple projects successfully, on time, in budget, every time. This one-day training course on project management skills will cover why good project management is the key to business success, how to create a project plan, manage resources and resolve problems. (Foundation level)

24 Sep 2009
The IDM,Teddington
30 Nov 2009
The IDM,Teddington

Search Engine Optimisation

This one-day training course on search engine optimisation (SEO) covers what strategies, tools and techniques are needed to improve your natural or organic search engine rankings. Topics covered include keyword phrases, submitting to search engines and directories, importance of onsite and third party links and how to measure your success. (Intermediate level)

03 Aug 2009
The IDM,Teddington
20 Oct 2009
The IDM,Teddington
More dates »

Statistics and Testing

We'll make direct marketing testing and analysis simple and fun for you on this lively one-day training course. Hear how to use data to improve planning and decision-making, predict response and reduce risk. (Intermediate level)

12 Nov 2009
The IDM,Teddington

Understanding Data Analysis in Direct Marketing

The more you know about your customers, the more customers you will get – and the more they’ll spend with you. This new two-day training course on understanding data analysis in direct marketing will teach you how to plan, specify, brief, analyse, interpret and apply customer data for greater results. (Advanced level)

28 - 29 Oct 2009
The IDM,Teddington

Web Usability Booster

How to adopt and implement usability techniques to improve your conversion rates and customer satisfaction. (Intermediate level)

10 Jul 2009
The IDM,Teddington
09 Oct 2009
TBC,Central London

What is Marketing?

This one-day training course will help you understand the principles of marketing and how they can be applied to any business. (Foundation level)

09 Nov 2009
The IDM,Teddington

Write Creatively - Write on Strategy

Learn to enjoy writing creative, original and entertaining copy that’s always on brief, addresses your target audiences – and sells your products! (Advanced level)

07 Jul 2009   Full
The IDM,Teddington
29 Sep 2009
The IDM,Teddington
More dates »

Writing for Digital Media

During this one-day training course you will learn how to write and evaluate successful copy for banners, emails, newsletters and websites. This training course will also show you how to produce effective web advertising and email marketing campaigns. You will also learn how to change your website so people visit time and time again. (Intermediate level)

13 Jul 2009
The IDM,Teddington
30 Sep 2009
The IDM,Teddington
More dates »

Writing for Search Booster

Two experts will show you how to write and edit copy to make your website more visible to search engines. (Intermediate level)

01 Oct 2009
TBC,Central London

  pre-load image pre-load image pre-load image pre-load image pre-load image pre-load image pre-load image pre-load image pre-load image pre-load image