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DMA Telemarketing Guide

Picking up the phone and having a conversation can be the most powerful way to convert a consumer into a customer. Of course, using such a personal medium the need to get it right could not be more important. The IDM offers a range of qualifications and short courses to help you do more.

Devised and delivered by real-life marketers, choose a short course for an instant boost or an in-depth qualification to prove you're the industry standard.

Click here to download the DMA Telemarketing Guide

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