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What makes us different?

Our Technology

Adestra’s MessageFocus gives clients a uniquely scalable and configurable cloud-based email service platform. Our multi-tiered account structure allows you to structure your MessageFocus account around your business model, regardless of your company's size. From the moment you sign on with Adestra, our team becomes part of your team, so you achieve high impact marketing results.

Our People

At Adestra, we seek to provide the highest possible level of technical customer support and intelligent, innovative consultation. This means you can easily reach the support team on the channel that is most convenient for you: phone, live chat or email. And you can do this within minutes, not days. No ticketing. We couple this with our award-winning account management teams to ensure that each client receives regular and relevant strategic assistance.

Our approach to client service has helped us maintain our client retention rate of over 90%; something we are very proud of.

Our Deliverability

Your messages have the best chance of reaching your readers, because we take deliverability seriously. We have a proactive approach to deliverability, and ISP reputation management. You work hard to achieve and maintain your positive sender reputation. Our proactive approach to deliverability helps ensure it stays that way.

Address: Holywell House Osney Mead Oxford Oxfordshire OX2 0EA
Telephone: +44 01865 24 24 25
Fax: +44 01865 25 52 41
Web address:
Established: 2004
Services: Email marketing, Mobile marketing, Strategic consultancy
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Why do it with the IDM?

Marketers who choose the IDM as their training partner make a real difference to their business, their customers’ lives and their own career.

The IDM is leading the ‘do revolution’

What counts today more than ever is not what you think, or even what you say, but what you can do. IDM qualifications and short marketing courses are designed for marketers who want to do more, faster, better.

Over the last 25 years we’ve trained 70,000 delegates across 28 countries, from Microsoft to the BBC, John Lewis to Lego.

What will you do next in your digital, direct or data-driven career? Find out about IDM qualifications and training courses or IDM membership.

Excellent material and knowledge base. If you work closely with data in your job then this online Award programme is a must-have.

Dana Lapidot Award DM,
CRM Data Manager, Chelsea Football Club plc

Train Your Teams

Upskill your teams marketing capabilities with a tailored IDM training plan that suits your business

Enhance your career with the IDM

Your training partner in filling digital and direct marketing skills gaps, setting you apart as a doer

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