The most successful brands put excellent customer engagement at the heart of what they do.
It seems obvious. If you build a rapport with your customers, and you have something they want, then they will buy from you again and again.
Join us and chair, Scott Logie, customer engagement director at REaD Group to find out what the future holds for the relationship between brands and customers. We’ll take an exclusive look at the latest findings from the three previous Customer engagement reports and insight from across the industry.
- Exclusively hear the latest DMA and Foresight Factory research from group head of PR and insight at the DMA Group, Tim Bond.
- Hear from Matt Skinner, head of digital strategy and data, Proctor and Stevenson on how to create a seamless experience of your brand and marketing communications
- Gain an understanding of how innovation at the nexus of creativity, data, and technology will change the way they engage customers in the future
Secure your place early and put yourself in good stead for future engagement strategies.