"The information was pitched at the right level for someone with limited stats knowledge so that I could understand the theory as well as the application"
Martin Radford,
Data Services Manager, CDS Global
Digital Marketing: Essentials
Get a best in class, results-focused grounding in all the essential digital marketing skills, from identifying the right digital channel to evaluating campaign performance
You will learn to:
- Optimise websites for search engines and deliver more traffic via Pay per Click
- Increase engagement through social and create incremental sales with affiliate programmes
- Put mobile to work for you across all aspects of the customer journey
- Build lasting relationships through email and user-centric customer experiences
- Understand analytics to monitor and improve campaign performance
Details
- Level
- Foundation
- Duration
- 1 day (7 CPD hours)
Course Information
Programme
Exploiting the power of search to reach your audience
- Understanding the role keywords play in defining your audience
- Working with keywords to optimise the different layers of your site
- Using keywords to develop content for different audiences
- Finding the right keywords to work with
- Building links that drive the right kind of traffic
Setting up Pay Per Click to drive traffic to your site
- Building targeted keyword strategies
- Working with Google’s basic planning tools
- Setting up campaigns to deliver impressions and click-throughs
- Measuring the effect of your campaigns
- Working with budgets
- Optimising campaigns with local and regional targeting
- The importance of related landing pages
Using social channels to build customer engagement
- Understanding your audiences’ social channel preferences
- The importance of tuning into conversations
- Preparing content that attracts the attention of your audiences
- Using social channels to build relationships and build trust
- Turning social relationships into sales opportunities
Going mobile in the digital marketplace
- Mobile search and the multichannel journey
- Responsive design and content
- Making use of smartphones, interaction tools and downloads
- Social interaction and Near Field Communication
- Generating localised and behavioural sales opportunities
- The critical difference between mobile sites and apps
Awareness and preference through display advertising
- Assessing different targeting methods
- Developing your scheduling options
- Evaluating the creative options in format and content
- Using analytics to optimise your campaigns
Working with affiliates to open up new sales opportunities
- Understanding the role intermediaries play in the marketing mix
- Evaluating potential affiliate partners
- Getting to grips with fees and commission structures
- Developing the right kind of content and relationship
- Ensuring sales are incremental and not detrimental to business
Using email to build and service customer relationships
- Understanding the value of email addresses and the moment of capture
- Building a segmentation, timing and content strategy
- The importance of design and delivery methods
- The elements that must be measured
- The importance of testing and optimisation
- Evaluating and optimising email campaigns
- The role of automation
Putting user experience at the heart of digital strategy
- Exploring user personas and goals
- The importance of useful content and navigation
- User testing wireframes and sites
- Serving the 5 modes of customer engagement
Evaluating the performance of digital campaigns
- First steps in analytics
- The eight essential measurements across all channels
- Using analytics to optimise our campaigns
Who Should Attend
Digital Marketing: Essentials is designed for those delegates with little or no experience in digital marketing.
Once you enrol onto ‘Digital Marketing: the Essentials’ course you will receive the ‘DMA Social Media Guide’
The guide has been devised by numerous marketing industry experts. It will help you understand how to do one-to-one marketing the right way.
Tutor
Mike O’Brien F IDM, Jam Partnership
Mike O’Brien is a serial entrepreneur and the CEO of Jam Partnership, a channel agnostic digital consultancy specialising in digital transformation, marketing automation and human integration training. He is an IDM Tutor, an established keynote speaker, a contributor to best-selling marketing and digital strategy books, a passionate digital blogger, an award-winning copywriter and creative director, and a channel-agnostic, customer-centric futurologist. He is a founding partner in a Digital Marketing Apprenticeship start-up and one of a small number of marketers with extensive experience in brand, direct and digital marketing. As an IDM tutor, he has won Educator of the Year and has helped thousands of direct and digital marketers to gain professional qualifications. He is passionate about raising professional standards and using technology to enhance personal productivity. His client portfolio includes over 200 of the world’s top brands, including: HSBC, Barclays, Volvo, Jaguar, Sky Sports, VW, Amex, Barclaycard, Cancer Research, British Airways, Old Spice, Sony, Panasonic, Thomas Cook, NatWest, Legal & General, Unison, Royal Mail and the FT. Mike is also a member of the DMA Social Media and Customer Engagement Councils, and proud to be a Fellow of the IDM.
Venue
London (W1W 8SS)
Testimonials
I would recommend this one day introduction as a great way to build or refresh knowledge. I found it extremely interesting, relevant and well delivered.
Rachel Ramsden,
Skipton Building Society
A very enjoyable and informative day. We covered a lot of ground, on a broad range of areas of digital marketing and I feel I definitely achieved a good grounding in the subject so I feel more confident moving forward in my role. Lovely, friendly staff, good food and an inspirational trainer. I hope to come back soon to broaden my learning!
Tamsin Herbert,
RNLI
This course is excellent for anyone who wants to get to grips with the basics of digital marketing - covers all the fundamental aspects of modern marketing techniques.
Jenna Bezant,
Lloyds Banking Group
