• You will learn to
  • Details
  • Course availability

The workshop will include:

  • Overview of the marketer's legal obligations and consumer rights
  • The changing way that consumers view their data and privacy
  • Principles of responsible marketing and DMA code of conduct
  • GDPR, PECR now and ePrivacy regulations arriving in 2019
  • UK preference services - what they are and how should they be applied.
  • How to meet consumer expectations and retain brand trust

Ways you can learn with us

Virtual Classroom: Tutor led, live, online classroom environments, find out more here: Virtual Classroom

Online: Self Study, via an always-on, always open portal, providing an engaging multimedia learning experience, find out more here: Online Learning

In person: face-to-face, tutor-led classroom training. To ensure everyone’s safety while attending courses at our training centre, we’re taking a range of precautionary measures. You can find the full list, here

Course Categories: Responsible Marketing


1 day (7 CPD hours)

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To discuss your options, please get in touch with one of our learning and development team:

Course availability

Start Location Member Non-Member Places Left  
09/11/21 Virtual classroom £400.00 £450.00 11 More info
Book Until
8 Nov 21

NB: Prices above subject to VAT

Course Information

The workshop will include:

Context: the changing way that consumers view their data and privacy

  • The growth of data
  • How do consumers view their data and privacy?
  • The keys to organisations building trust
  • People still have concerns which are often valid

The law: an overview of data marketer’s legal obligations

  • GDPR & The UK Data Protection Act 2018 - including consent & legitimate interests
  • Electronic communications: PECR 2003
  • The forthcoming ePrivacy Regulation

It’s time to make your own data work harder

  • You’ll have to book to find out my top 10 tips!

Principles of responsible marketing including The DMA Code of Conduct

  • What does Responsible Marketing mean?
  • We will talk through some examples

UK Preference Services – what are they and how should they be applied?

  • About TPS and MPS
  • The DMA Code of Conduct

Using data compliantly via digital channels

  • Privacy for social media marketing
  • Online advertising
  • The Regulators view and outlook for digital & future regulation

‘How to meet consumer expectations and retain brand trust’

  • This topic is woven throughout the whole day!
Well-managed organisations recognise that treating privacy as a brand asset, acting responsibility and adopting strong corporate governance are really important drivers of success. Customers prefer to spend their money with organisations & brands they can trust who won’t let them down or take liberties.
This course helps you understand how organisations can behave more responsibly and comply with the law. It will help you personally to become well informed and to put positive actions into practice in your business – it will help you to become a leader in this area within your organisation.

Marketing managers or executives in data roles such as:

Direct Marketing Managers
CRM Managers

Simon Blanchard CIPP/E, Partner, DPN Associates

Simon, a Partner with DPN Associates has in-depth data protection experience. He is Deputy Chair of the DPN. He has a keen interest helping organisations apply good governance and held the role of Director of Information Governance at Royal Mail Group. Simon has considerable commercial experience too having held the role of Head of Data & Online Marketing at Bauer Media until 2014.

London (W1W 8SS)

Get in touch...

To discuss your options, please get in touch with one of our learning and development team:

Privacy Notice:

To learn how we look after your data please see our privacy notice.

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