How to make the sales manager take you seriously

Most businesses think marketing departments just make pretty pie charts, highlight statistics and write with fluffy pens. As a marketer myself, I can categorically say that is not all we do. (Ok, we do have fluffy pens.) There is so much more to marketing than meets the eye, and your sales manager needs to know about it if you want to be taken seriously.

Have a structured game plan Sit down with your sales manager and go through your game plan with them. What you want to achieve in one month, six months, one year, five years. Then give them a how-to on exactly how you plan on achieving those goals. Remember, the sales manager has a different skill set to you, so they will probably need you to explain exactly how you plan on giving the sales teams leads.

Agree on what makes a qualified lead

The biggest breakdown between sales and marketing comes when they disagree on what makes a lead "good". Marketing tend to complain that sales aren't doing enough with their leads, sales complain that marketing give them poor leads with no opportunities. Sound familiar? Tackle this head on by deciding what makes a qualified lead. Then use something like lead scoring technology to make sure you can qualify each lead that you pass through to sales.

Break down your budget for them

It's common not to talk about money between departments, but it is important for sales to understand yours. After all, if they don't report on which campaigns are getting the most converted leads, you aren't going to get the budget for it next year. Sales are much better at understanding money and how it influences results, so explain what your budget can do to influence their results and get them onboard with what you need. Anything from PPC reporting to chasing leads from the old quarter - if it's important to you, ask them to help in that area.

Use simple statistics

Just because you may use Google Analytics or another form of web reporting every day, it doesn't mean your sales manager does. Simplify your statistics by digging as deep as you can and then building your report from the individual stats up, to include everything else that is an influencing factor. Sales managers and directors often work better with numbers and statistics rather than pretty pie charts, so don't spend too much time on this. Instead, summarise the month on month results for them and how you are achieving your (and their) lead goals.

Offer them marketing tools they can take advantage of

Often, the biggest divide between sales and marketing is that sales don't see how your tools can help them. So give them tools that they can use to see lead results for themselves. For example, visitor tracking is usually a tool marketing use to help establish the correct user journey. It can be great for sales too when they want to find out exactly what their lead is interested in. They can do this with GatorLeads personalised URLs. These PURLs allow sales to track leads from their one-to-one email conversations to find out exactly what their lead is looking at on your website. From there, sales can create a tailored sales pitch around these interests and begin to appreciate the tools you offer them as marketers. For more on the perfect sales and marketing relationships check out the full content series on 'How to bridge the gap between sales and marketing'.

If you want to create the perfect synergy between sales and marketing then learn how to create an effective strategy and plan to help bridge that gap. Check out our Training Course: Campaign Planning. 

Back to blogs

Why do it with the IDM?

Marketers who choose the IDM as their training partner make a real difference to their business, their customers’ lives and their own career.

The IDM is leading the ‘do revolution’

What counts today more than ever is not what you think, or even what you say, but what you can do. IDM qualifications and short marketing courses are designed for marketers who want to do more, faster, better.

Over the last 30 years we’ve trained over 100,000 delegates across 28 countries, from Microsoft to the BBC, John Lewis to Lego.

What will you do next in your digital, direct or data-driven career? Find out about IDM qualifications and training courses or IDM membership.

"The information was pitched at the right level for someone with limited stats knowledge so that I could understand the theory as well as the application"

Martin Radford,
Data Services Manager, CDS Global

Train Your Teams

Upskill your teams marketing capabilities with a tailored IDM training plan that suits your business

T-6a0e2d55-230c-42e8-a31c-10df0377a1f0-1.jpg Corporate Training

Enhance your career with the IDM

Your training partner in filling digital and direct marketing skills gaps, setting you apart as a doer

T-70b2be21-1173-4376-bbda-a80bd2ca6f3d-1.jpg Marketing qualifications

We use cookies to help enhance your experience and improve the functionality of our website.
For more details and help to manage your cookie options read our Privacy & Cookies information.

Close
Report a bug
X