1. I haven’t received my login details/my login details aren’t working:
  • Please check your Spam/ Junk inboxes for any IDM email correspondence. If you have more than one email address attached to your profile on our database, please ensure that you have checked both/ all email accounts for any email correspondence from The IDM.
  • Please ensure that you are logging in to learn.theidm.com and not our website.
  • Please ensure that you are manually typing your log-in credentials into the ‘Username’ and ‘Password’ boxes. Copying and pasting your log-in credentials from the automated email will not work. Please note that your ‘Username’ is your unique student reference number.
  • Please attempt to reset your password here: http://learn.theidm.com/login/forgot_password.php Following this link will allow you to reset your password by entering your

a) ‘Username’ or

b) Email address

  • Once you have actioned a ‘password reset’ email, please check your email account(s) for receipt. If you cannot see this email in your main inbox, please check your Spam/ Junk inboxes. This email will provide you with a link to reset your password.

  1. I can’t see my course details when I login:
  • Please ensure that you are on the correct website, learn.theidm.com and not our main website.
  • Please ensure that you are looking at the ‘Courses’ tab on the top left hand corner and not the ‘Timeline’ tab.
  • Once in the ‘Courses’ tab, you may need to click on the ‘Future’ button if your course has not already started.

Why do it with the IDM?

Marketers who choose the IDM as their training partner make a real difference to their business, their customers’ lives and their own career.

The IDM is leading the ‘do revolution’

What counts today more than ever is not what you think, or even what you say, but what you can do. IDM qualifications and short marketing courses are designed for marketers who want to do more, faster, better.

Over the last 30 years we’ve trained over 100,000 delegates across 28 countries, from Microsoft to the BBC, John Lewis to Lego.

What will you do next in your digital, direct or data-driven career? Find out about IDM qualifications and training courses or IDM membership.

"The information was pitched at the right level for someone with limited stats knowledge so that I could understand the theory as well as the application"

Martin Radford,
Data Services Manager, CDS Global

Train Your Teams

Upskill your teams marketing capabilities with a tailored IDM training plan that suits your business

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Enhance your career with the IDM

Your training partner in filling digital and direct marketing skills gaps, setting you apart as a doer

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