"The information was pitched at the right level for someone with limited stats knowledge so that I could understand the theory as well as the application"
Data Services Manager, CDS Global
Learn how to improve your business performance with personalised marketing communications. Understand how to collect, analyse and manage customer data. Gain insights that get you closer to your customers and serve them better, while retaining their trust and confidence.
The course is designed for marketers new to direct and digital marketing. If your role involves turning data into customer insight and data-driven communications, then this course is right for you.
Enrol onto ‘Database Marketing: Essentials’ course and receive the ‘DMA Data Guide’. The guide has been devised by numerous marketing industry experts. It will help you understand how to do one-to-one marketing the right way.
Lesley works with a range of clients who need to find a bridge between the marketing department and legal. Her campaign planning experience has proved invaluable with clients who are seeking to maximise customer response and interaction.
For recent clients as diverse as ‘The Telegraph Group’ and AXA PPP Healthcare, she works with staff at all levels who need to re-think how they deliver communications programmes.
For a number of years she was an independent trainer for News International, The Daily Mail and Express Group. She still has a soft spot for ‘ink on paper’, but is well familiar with the opportunities and constraints of maximising income and reader engagement online too.
Her speciality is helping clients deal with the challenges of creating marketing preferences that are brand relevant and develop customer trust, so that marketing messages are welcomed. With her background in sales promotion, she also offers guidance on how best to deal with the ‘small print’ that helps the ‘Big Idea’ work in practice.
Lesley’s style is both informal and incisive, using real life 'best and worst' examples to help delegates think through the options for producing both digital and traditional media campaigns that win over customers, whilst staying on the right side of the law.
Liz first joined Comic Relief in 1995 after working briefly with the UN on the first Mozambican General Election, and travelling through East Africa. Before that she had worked at the National Theatre in various marketing roles. Working to Comic Relief’s CEO, she has been involved in many and various projects such as managing an application to the Millennium Commission for a comedy theme park, and the publication of two JK Rowling books. After a secondment to the volunteering charity, TimeBank, as Campaign Manager, Liz returned to Comic Relief to take up the position of CRM Manager, a position she has held since 2002. Awards include the 2012 IoF Insight in Fundraising Award for Driving Strategy; Marketing Week’s Data Strategy Award for 2013; Data IQ’s Real Mail Marketer of the Year in 2013, and the 2013 IoF Insight in Fundraising Award for Innovation. Liz is also a member of the IDM data marketing council.
I would recommend this one day introduction as a great way to build or refresh knowledge. I found it extremely interesting, relevant and well delivered.
Skipton Building Society